Last Updated: January 21, 2026
1. Introduction Welcome to Whatsbroadcaster (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our WhatsApp Business API SaaS platform.
2. Information We Collect
2.1 Personal Information We collect personal information that you voluntarily provide to us when you register on the website, purchase a software license, or contact support. This includes:
- Name and Business Name
- Email Address
- Phone Number (specifically the WhatsApp Business API number)
- Billing Information (Transaction IDs, GST details if applicable)
2.2 WhatsApp & Business Data To provide our broadcasting and automation services, we process data related to your WhatsApp Business Account. This includes:
- Contact Lists: Phone numbers you upload to the CRM for messaging.
- Message Content: Templates, text, images, and media sent via the API.
- Conversation Metadata: Delivery status (Sent, Delivered, Read) and timestamp data.
Note: We do not sell, rent, or trade your uploaded contact lists to third parties.
3. How We Use Your Information We use your information to:
- Provision and manage your access to the Whatsbroadcaster platform.
- Process software license payments and Wallet usage recharges.
- Send you technical notices, updates, security alerts, and support messages.
- Comply with Meta Platforms, Inc. (Facebook) policies and regulations regarding the WhatsApp Business API.
4. Data Sharing with Meta Platforms, Inc. Whatsbroadcaster is a Tech Provider utilizing the official WhatsApp Business API. By using our service, you acknowledge and agree that your message data and business profile information are processed by Meta Platforms, Inc. (formerly Facebook) in accordance with their [WhatsApp Business Data Processing Terms].
5. Data Security We implement appropriate technical and organizational security measures to protect your personal information and CRM data. However, please remember that no transmission over the internet is 100% secure. You are responsible for keeping your login credentials confidential.
6. Contact Us If you have questions about this policy or our privacy practices, please contact us at:
- Email: [email protected]